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FAQ

Where are you located?

Our online store is based in Stockbridge, GA., approximately 30 mins South of Atlanta, GA.

Where do you ship from?

Orders ship from Stockbridge, GA.

(See Policy)

What is your return and refund policy?

US Customers have 14 days from date of receipt to return their item(s) that must be in unused and saleable condition. During the Nov thru Dec holiday period, customers have 30 days to return. Refunds are processed back to the original method of payment. (See Policy) A claim must be made with the service carrier for items received damaged during transportation.

 

How do I know what size hat to purchase?

A sizing guide is located in our BLOG

How can we contact the store?

You can reach us via email at info@scarvesandfedoras.com. We respond to all emails within 24 hours.