Question 1

Where are you located?

Accepted Answer

Our online store is based in Stockbridge, GA., which is approximately 30 mins South of Atlanta, GA.

Question 2

Where do you ship from?

Accepted Answer

Orders ship from Stockbridge, GA.

Question 3

What is your return and refund policy?

Accepted Answer

US Customers have 14 days from date of receipt to return their item(s) that must be in unused and saleable condition. Refunds are processed back to the original method of payment. (See Policy) A claim must be made with the service carrier for items received damaged during transportation.

Question 4

How do I know what size hat to purchase?

Accepted Answer

A sizing guide is located in our BLOG

Question 5

How can we contact the store?

Accepted Answer

You can reach us via email at info@scarvesandfedoras.com. We respond to all emails within 24 hours.

Dale| Diamond Crown Fedora

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